DELIVERY INFORMATION

  • Please allow up to 1 - 5 working days for shipping depending on the destination cities (Certain distant cities might added more days).
  • When placing your onanoko.id order, please take into consideration that we ship orders Monday through Friday. Payment confirmation received on weekends and holidays will be checked on the next business day. 
  • We aim to deliver all orders in the timescales shown in the below table. 
 

Payment Confirmation on

We check your payment

Order will be shipped on

MONDAY

TUESDAY

WEDNESDAY

TUESDAY

WEDNESDAY

THURSDAY

WEDNESDAY

THURSDAY

FRIDAY

THURSDAY

FRIDAY

MONDAY

FRIDAY

MONDAY

TUESDAY

SATURDAY

MONDAY

TUESDAY

SUNDAY

MONDAY

TUESDAY

 

JAKARTA AREA: Estimated delivery times: 1-3 working days after shipment.
OTHER CITIES IN INDONESIA: Estimated delivery times: 3-7 working days after shipment.
 
  • Please allow 1 day after payment confirmation for us to check your payment, do quality control of your merchandise, and pack your order before we ship them on the next day. 
  • We will deliver your purchased item(s) once we have received invoiced full amount payment. PLEASE NOTE: We're unable to ship if problems occurred regarding the payment. 
  • We do not responsible in risk of loss of the merchandise after TIKI delivers to the address.
  • We do not take responsibility if TIKI/JNE/J&T can't deliver the package in time do to incomplete address, misspelled address or no recipient at the address. Please check your TIKI/JNE/J&T shipping code in the 'Track Order' links at the top of the page and call TIKI customer service (1500125), JNE call center (021-29278888), J&T call center (021-80661888) to deal with the problem.
  • Free shipping will be given if there are mistakes on order(s).

 

FREE SHIPPING PROMOTION

Free shipping is only applicable for "Regular Service", if you prefer a faster delivery you can always choose "ONS Service" but it will be charged to your transaction
VIEW SHIPPING FEE