FAQ

Yes, you have to make an account Setting up an account will allow you to order without having to fill in your details every time you shop with us, and will give you benefits such as order tracking, regular newsletters, special discount and membership program. You can sign up right now, or you can start shopping straight away and set your account up when you check out, whichever suits you best. Just follow the easy steps on the screen. Here are the steps as following: 1. Click "Login/Sign-up" (on the Top Corner Right). 2. Click "Create an Account". 3. Fill in all you personal information correctly & click "Create". 4. ACTIVATE YOUR ACCOUNT page will appear. Please check your email, enter the activation code & click "Activate". ps. If you haven't received an email, please check your Spam mail, or click Resend Activation Code. 5. Once activated, you can start shopping!
We will soon have international shipping, but meanwhile we only ship throughout Indonesia Cities.
Click here to view our measurement guide.
Generally we're not able to re-stock, but if the product is highly demanded by the customer we would reconsider.
Shop over IDR 500,000 and enjoy free shipping all over Indonesia. Customers will be charged shipping fees based on the weight of their order. If the accumulated weight exceeds 1 kg, another kg will be added to shipping fees. Weight of every item is stated on your shopping cart when you order it.
We accept these following payment options : Bank Transfer Debit Card Credit Card
Sign in with your current account. If you use Bank Transfer method, you will need to click "MY ACCOUNT" button & then click "Payment Confirmation" button (Green  color), then fill in your payment confirmation details & click "Submit". If you use Debit Card or Credit Card Payment method, confirmation will be made automatically by our payment system. 
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to cancel or make changes to your order after you have placed it with us. Please be 100% sure that you are confirming the purchase to be fair to all customers. Once payment is received, we cannot cancel your order as it has already been processed.
Please sign in to your account to view your recent order history, status, and tracking information. If you need any assistance with your order, please contact us immediately via email. We will not be able to make changes to your order after your order has shipped.
- Accuracy of temperature – Check the temperature settings to make sure you’re using the right amount of heat for the fabric being ironed. - Iron your clothing inside out with the lowest heat especially for soft or shining clothing material such as chiffon, satin, silk or spandex. But if you feel it's not enough then slowly move up the heat. - Do not soak it too long or overnight in Detergent Water. This will worn-off the color faster then it should. And might cause some beads or crystal material damaged.